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Frequently Asked Questions

 

Q: Are envelopes included with my order?

A: Envelopes can be added to your shipped order for a small fee.

Q: I just placed my order. How long till I receive my proof/printable via email?

A: Proofs and Printables will be sent to your email by the next business day.

Q: I haven't received my proof or printable by email. What's going on?

A: If a business day has gone by and you haven't received our email, chances are that our email went to a spam or junk mail folder. Please check your email's spam/junk mail folders before contacting us. Otherwise, please let us know that you haven't received and we'll resend.

Q: What size and type of paper do the invites come on?

A: We offer a variety of sizes and paper. (4x6, 5x7, Glossy, Cardstock, Luster)

Q: I like one of your birthday designs but would like to use it for a baby shower invitation instead. Is that possible?

A: Yes, most of our invitations can be re-worded to fit your occassion. Feel free to email us with your request before ordering.

Q: Do you have a mail order option for those who prefer to not use a credit card online?

A: Yes, you may place your order via mail by sending a money order instead. Please contact us for more details if you're interested in this option.

Q: I like your invitations but I'm looking for a particular theme that you don't have. Can you make it?

A: Occasionally we take requests and create the invitation you're looking for. Please email us with your request and we'll let you know asap what we can do for you.